Questions

Frequently asked questions.

Is this a clinic?

No. This website is operated by Aesthetic Launch Lab, a UK aesthetics digital specialist. It publishes information about non-surgical aesthetic treatment in London. It provides no treatment, employs no practitioners and recommends no clinic.

Can you book me a consultation?

No. There is no appointment book behind this site. Enquiries to hello@aestheticlaunchlab.com are read and answered by Aesthetic Launch Lab, who operate the site, and they cannot arrange treatment.

Why are there no prices on this site?

Advertising a prescription-only medicine to the public is prohibited under the Human Medicines Regulations 2012, which covers botulinum toxin. More broadly, a price detached from who assesses you and what happens if something goes wrong is not useful information.

Why are there no before and after photographs?

Because this site treats nobody and therefore has no results. Publishing any would be an invention. Cosmetic photography can also be made dramatically more flattering without editing anything, simply by changing lighting, angle, distance and expression.

Does a London clinic have to be registered with the CQC?

Only if it provides a regulated activity. Most purely cosmetic injectable treatment does not fall within one, so many competent clinics are not registered. Check which category applies.

What is a special treatment licence?

A premises licence required by most London boroughs for premises offering certain treatments. It addresses the premises and equipment rather than clinical judgement.

Who is allowed to prescribe botulinum toxin?

A doctor, dentist, independent nurse prescriber or pharmacist independent prescriber, following a face-to-face assessment. Remote prescribing for cosmetic injection is not considered acceptable by the professional regulators.

Can anyone inject dermal filler?

At present, in law, largely yes. Fillers are regulated as medical devices rather than medicines and there is no general licensing requirement to inject them, which is why checking the individual matters so much.

What is hyaluronidase?

The enzyme used to dissolve hyaluronic acid filler, including as an emergency treatment when a blood vessel is compromised. It is a prescription-only medicine, so a practitioner without prescribing rights cannot lawfully hold it.

Is there a minimum age?

Since October 2021 it has been a criminal offence in England to administer botulinum toxin or cosmetic filler for cosmetic purposes to anyone under eighteen.

What should I do if something goes wrong?

Contact the practitioner who treated you immediately. If you cannot reach them and the problem is urgent, contact NHS 111 or attend an emergency department. Any change in vision after facial filler is an emergency.

Do you take payment from clinics?

No. There is no advertising, no directory, no sponsorship and no referral arrangement with any treatment provider.

Every treatment page carries its own questions covering that procedure specifically. Start with the treatment index.

Enquiries

Questions are free. Regret is not.

This website sells nothing and books nothing. It exists so that you walk into a consultation already knowing which questions separate a careful practitioner from a confident one, and already knowing when the correct answer is to leave without treatment.

hello@aestheticlaunchlab.com

Enquiries are read and answered by Aesthetic Launch Lab, the UK aesthetics digital specialist that operates this website. Please do not send clinical details or photographs. If something has gone wrong after a procedure, contact the practitioner who treated you, or NHS 111, rather than waiting for a reply here.

An occasional note when a guide is added or a rule changes. Your address is stored only for that and is never sold or passed to a clinic.